Privacy Statement

Privacy Policy

Medtech India Private Limited is committed to protecting your privacy through its secure information technology service, ManageMyHealth™, and its strict adherence to privacy laws. Medtech India Private Limited is also referred to as "Medtech", "we" and "us" in this statement and when referred to, such reference includes any person or organization to which it has licensed or assigned its rights and obligations. This Privacy Statement applies to the use of the ManageMyHealth™ site at ("ManageMyHealth™") and the data collected by Medtech through ManageMyHealth™. ManageMyHealth™ is a personal health service that lets you review, gather, edit, store, and deal with health information online. With ManageMyHealth™, you have the ability to access your own medical records if your medical practitioner makes these available through ManageMyHealth™. You can also share your health information with family, friends, and health care professionals, and have access to online health information management tools. You can choose to share specific information (or all information); with other people (such as friends and family) and with applications (such as applications that add data to your health records, provide information to your healthcare provider, or use some of your health records to provide information to you about managing your health). ManageMyHealth™ also provides information on well being generally and incorporates contributions from third parties. By using ManageMyHealth™ you agree to be bound by this Privacy Statement and the Terms of Use.

General Privacy Statement

Collection of your personal information: The first time you sign in to ManageMyHealth™, ManageMyHealth™ asks you to create an account. To create an account, you must provide personal information such as name, date of birth, e-mail address & physical address. We may request other optional information, but we clearly indicate that such information is optional. You can review and update your account information. You can modify, add, or delete any optional account information by signing into your ManageMyHealth™ account and editing your account profile. An account allows you to manage one or more health records, such as the ones you create for yourself and your family members. You can choose what information to put in your records. To access your confidential medical records held by your participating Healthcare Provider, access permission must be obtained in person from the Healthcare Provider. You can close your account at any time by signing into your ManageMyHealth™ account and editing your account profile or by contacting customer care desk. We wait 90 days before permanently deleting your account information and all records.

Storage of Information

Any information or records you maintain with a ManageMyHealth™ account will be hosted on servers in a secure environment by a commercially reputable hosting vendor using best Health centre security techniques. If you choose to access your medical records held by your medical practitioner through ManageMyHealth™ you are consenting to ManageMyHealth™ storing that information on your behalf and obtaining periodic updates to the records via your Healthcare Provider.


When any information is uploaded to your ManageMyHealth™ account, it sends it over the Internet using Secure Sockets Layer (SSL). This method encrypts the information to help prevent others from reading it while it's in transit from your computer to ManageMyHealth™. The health information held is encrypted within the ManageMyHealth™ database. If you're using ManageMyHealth™ to upload sensitive data, you should properly secure your computer. To help do this, you can use anti-spyware and virus protection software. You can also restrict access to your computer (for example, by using a strong password for your computer login and a network firewall). Medtech has incorporated all reasonable measures to protect your information, however, we are reliant upon you to do the same. Medtech cannot be held liable in any way for events beyond our control or in any way for accidental or unauthorised access of your information. Accidental access could be obtained by leaving yourself logged on and leaving your computer unattended, ‘over-the-shoulder’ access or from unsecure print-outs of your information. Unauthorised access could involve someone who is known to you guessing your password or a stranger/hacker circumventing our security measures. Social engineering is the easiest way to achieve unauthorised access to your information. To prevent this never give your access details to anyone, this includes your password.

Sharing your personal health information

A feature of ManageMyHealth™ is the ability to share your health information with people and services that can help you manage your health or meet your health-related goals. You can share information in a ManageMyHealth™ account with another person or business through ManageMyHealth™.

How we may use your personal information

Medtech collects and uses your information to operate and improve and deliver ManageMyHealth™ or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making ManageMyHealth™ or its services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customised to your interests and preferences. Medtech may occasionally hire other companies to provide services on our behalf, such as web site hosting; packaging, mailing; answering customer questions about products and services; and sending information about our products, special offers, and other new services. If we provide personal information to such companies, we only provide the personal information they need to deliver ManageMyHealth™ product and services. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Medtech may disclose personal information if required to do so by law or in good faith believe that such action is necessary to: comply with the law, comply with legal proceedings served on Medtech or ManageMyHealth™; or, act in urgent circumstances to protect the personal safety of users of Medtech products or members of the public.

How we use aggregated information and statistics

Medtech may use aggregated information from ManageMyHealth™ to improve the quality of ManageMyHealth™ and for marketing of ManageMyHealth™. This aggregated information is not associated with any individual account. Medtech does not use your individual account and record information from ManageMyHealth™ for marketing without Medtech first asking for and receiving your opt-in consent.

Record access and controls

When you create a record, you become the person responsible for that record. You decide what level and degree of access to grant other users of your ManageMyHealth™ records. You can view and update records you are responsible for and can examine the history of access to those records.

Sharing records with applications through ManageMyHealth™

We may provide you with information about applications that connect with ManageMyHealth™. You can view the applications and should examine their privacy statements and terms of use prior to using them or allowing them access to any of your health information. In order to access ManageMyHealth™, the application provider must commit to protecting the privacy of your health data. No application has access to your information through ManageMyHealth™ unless and until you opt in through ManageMyHealth™ to grant it access. You control what health information you allow an application to access and the length of time they can access the information.

Use of cookies

We only use temporary cookies on ManageMyHealth™ which are deleted upon you signing out. The cookies contain no personal information.

Changes to this privacy statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to review this privacy statement periodically to stay informed about how we are helping to protect the personal information we collect. Your continued use of ManageMyHealth™ constitutes your agreement to this privacy statement and any updates.

Enforcement of this Privacy Statement

Medtech must comply with privacy legislation when dealing with personal information. If you would like any further information or have any queries, problems or complaints relating to our Privacy Policy or our information handling Health centres in general, please contact us at:

Privacy Officer
Administrative Block,
Ground Floor
Elnet Software City,
Rajiv Gandhi Road,
Taramani, Chennai - 600113
Ph: +91 44 4343 8600
Fax: +91 44 4211 8125



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